I co-chair a national collaborative of accomplished entrepreneurs. At a recent meeting, the CEO of a mid-sized company asked the group “How do I get my employees to think I care about them so they’ll be motivated to go the extra mile?”

Ever left a meeting and thought, “That was a waste of time”? You’re not alone. Over 70% of employees rate meetings as a waste of time; only 11% find them productive. That’s a failure of leadership.

I had several occasions to hear former Secretary of State George Schultz speak. He discussed different issues each time but he always included the phrase, “Trust is the coin of the realm.”